Skagway FAQ – Part 2

If you’re visiting Skagway for the first time, things can get confusing super fast. You’re in a strange place surrounded by bearded men and you need answers to questions NOW. Fortunately, the M&M tour sales booth is close by your ship and it’s filled with locals that live in Skagway year-round. Surely, they have the answers to the most frequently asked questions from tourists! Welcome to the Skagway FAQ Part 2!

You have questions, tour salespeople have answers

Why are Skagway tour salespeople so knowledgeable, helpful, and good looking? Nobody knows for sure, but it’s an inescapable fact of life. If you don’t see your question here, be sure to check out Part 1 or one of the many parts that will undoubtedly come after this one.

Skagway FAQ #1 – “Where is ‘The End of the Pier?’”

We know why you’re asking us this question, so there’s no need be shy. If you purchased your tour on the cruise ship, the pickup spot is often listed as “The End of the Pier.” We get this question about 40,000 times every season, so we already know that you have no intention of buying anything. That’s okay because we want to you find your tour pick up location and enjoy every second of your Skagway tour no matter who you bought it from. We are nice people.

Looking for the End of the Pier? It’s right down there where the pier ends.

To answer this question, we must first identify “the pier.” According to the Google Dictionary, a pier is “a platform supported on pillars or girders leading out from the shore into a body of water, used as a landing stage for boats.” So now we know that “the pier” is the structure alongside which your cruise ship is docked. So, where exactly is “the end” of the pier.

When you think about it, the location of “The End of the Pier” is subjective. As a Skagway local, I approach the pier from the section that’s attached to land. So for me, “the end” of the pier is way out in the ocean. You, however, came in on a boat from the ocean. From your perspective, “the end” of the pier is the part attached to land.

When you reach this spot, you will see a sign marking the tour staging/pickup area. It’s hard to see because it’s located right at the end of the pier. No worries. If you walk past it, simply walk into the tour booth and ask a tour salesperson where it’s at. We know the answer. About half of the people that ask this question seem to doubt our answer. You don’t want to be one of those people.

Skagway FAQ #2 – Is this the information booth?

A lot of people assume the tour sales booth is the town’s Information Booth because it is the only booth in the vicinity and they’re looking for information. However, if you look carefully at the large sign on the front of the building, you will see that it is a tour sales booth. Don’t let that deter you. If you need information, we are more than happy to supply it. Just don’t get angry if we don’t have the information you’re looking for.

One example would be if you were looking for your Juneau whale watching tour. When we explain that you’re in Skagway, there is no reason to get mad or upset. Any of our tour salespeople can help you with information regarding the Juneau whale watching tour, even though it’s in another city and scheduled for another day. We always have your back.

Wow, we ran out of time already?

Well, we didn’t get very far in part 2 of the Skagway FAQ. Some questions are harder to answer than others. Be sure to check out Part 3 of the FAQ series so that you’re fully prepared for your Skagway shore excursion.